Australia’s Woodside Energy had decades of knowledge instilled in its retiring workforce of oil pipeline engineers and wanted to scale that wealth to a much more expansive workforce. When Shelley Kalms, Woodside’s Chief Digital Officer, describes her mission to transform her company into a “true learning organization,” she’s speaking about a “team effort in unlocking the collective intelligence of our organization — both past and present.”
Through using IBM Watson, Woodside created the ability to have expansive knowledge at their fingertips. Today’s incoming employees in the field have access to as much know-how as a person who has worked on the oil rigs for decades.