Connect verified trust with deep influence

Healthcare and mental health innovation depends on people understanding what’s changing, why it matters, and how it could affect their lives.

For companies bringing new ideas into care, that means connecting clinical, research, business, and community perspectives—and turning complex information into clear, credible communications.

I help healthcare and mental health organizations listen to the people shaping their field, sharpen their positioning, and develop thought leadership that earns trust. My work connects stakeholder engagement with communications strategy, executive messaging, and educational programs grounded in audience needs.

Drawing on more than 20 years in enterprise communications and hands-on work across mental health, psychedelic research, and end-of-life care, I bring strategic judgment and a close understanding of the communities you want to reach.

Healthcare and mental health communications · Thought leadership advisory · Stakeholder engagement · Executive and speaker preparation

In healthcare and mental health, clinical, research, product, and leadership teams bring different perspectives. When those perspectives become disconnected messages, audiences can struggle to understand your work and why it matters.

I help organizations find the shared narrative—translating stakeholder insights and complex ideas into clear positioning, consistent communications, and relevant educational content. The result is a stronger voice across executive thought leadership, partner conversations, and community engagement.

Connecting innovation with the people it serves.

For more than two decades, I’ve helped organizations turn complex ideas into clear, credible stories. My work spans cloud, data, AI, and quantum computing, with a growing focus on healthcare, mental health, and the relationships that shape how new approaches to care are understood.

At IBM, VMware, and other innovation leaders, I developed executive thought leadership, customer storytelling, educational programs, and mainstage event content. That experience taught me how to bring research, product, marketing, and leadership teams together around a shared narrative grounded in audience needs.

Today, I combine that enterprise perspective with community engagement across mental health, psychedelic research, and end-of-life care. I gather insights from clinicians, researchers, educators, and advocates to help organizations strengthen their positioning, develop relevant education, and build trusted relationships.

My advisory work also draws on nonprofit board service, hospice spiritual care, and contributions to New Mexico’s medical psilocybin end-of-life care discussions. These experiences inform how I approach sensitive subjects—with careful listening, respect for different perspectives, and attention to the people behind the story.

Explore my portfolio of thought leadership, customer stories, and event programs. 

I help healthcare and mental health organizations communicate why their work matters—with credibility and consistancy.

I start by listening: to your team, the experts shaping your field, and the communities you serve. Those perspectives inform a shared narrative that connects your mission with audience needs and guides your communications, thought leadership, and educational programs.

Services

Narrative and Alignment Workshops: Bring leadership, clinical, product, and marketing teams together to clarify your positioning, message, and communications priorities.

Raizon-8 Connected Communications: Coordinate teams, content, and channels around a shared narrative, connecting stakeholder insights with communications planning and execution.

Thought Leadership and Executive Advisory: Shape distinctive perspectives, executive articles, keynote presentations, and speaker preparation grounded in expertise and audience relevance.

Stakeholder Engagement and Insight: Build relationships with clinicians, researchers, educators, advocates, and community leaders. Translate their perspectives into actionable recommendations for messaging, education, and strategy.

Content and Educational Programs: Develop customer stories, videos, presentations, and events that make complex healthcare and technology topics accessible and meaningful.

Partner and Community Communications: Collaborate with experts, customers, and partners to share informed perspectives and extend your reach while respecting each contributor’s independent voice.

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“Jennifer brings a passion for customer storytelling that has driven outstanding results for VMware. Her work has run the gamut from orchestrating memorable, live conversations onstage with execs from Audi, City of Las Vegas and S&P Global — to emotive, high-impact videos focused on brands like Siemens Healthineers, S&P Global and Suncorp.”

—Ben Phillipps, Vice President, VMware Executive Communications and Company Narrative

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“…She’s led several high-profile projects, on major stages for VMware, helping build impactful customer videos which didn’t just talk about product use, but also made you care about how that shapes their business, and their customer’s lives. Along with her powerful storytelling, she’s been a strong partner, keeping our team a vital part of the conversation in meetings that we might not be in the room for, and helped drive internal processes to get the best out of our customer storytellers.”

—Erin O’Quinn, Global Customer Advocacy Director, VMware

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“…With her commitment to empowering teams and developing cutting-edge initiatives, Jenn is an invaluable strategic asset for any communications and marketing organization looking to harness the power of AI. I enthusiastically recommend her creative leadership and collaborative spirit.”

—Michelle Moore, Senior Manager, VMware Brand Content

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“…Jenn weaves her strategic vision and remarkable depth of knowledge of important CXO issues like AI ethics, trustworthy data, and unbiased data analytics into the editorial and assets she creates…Jenn is a brilliant coach and collaborative colleague. She is an inspiration and muse to those fortunate to cross her path and a force for organizations seeking to take editorial and content to the next level.”

—Susan Minor, IBM Data and AI, Voice of the Client Program